It Support ofertas

The Quality Monitoring Support role is integral to our customer service department in the Life Science industry. This role requires a diligent candidate who is passionate about maintaining high standards of service for a leading organization.

We are seeking experienced Biovia Support Engineers to join our team in Guadalajara. The ideal candidates will play a crucial role in ensuring the optimal performance and stability of Biovia One Lab and other lab-based applications, while providing high-level support and contributing to continuous improvement initiatives.

The IT Service Delivery Specialist is responsible for supporting the daily IT operations as part of the IT Service Delivery Team. This role will provide Tier 1 and 2 technical support to system users including troubleshooting network and server hardware, personal computers & endpoints (PC, Mac, iOS, Android), software applications, telecommunications, and network communication issues while ensuring appropriate customer support service levels are met.

Asegurar el cumplimiento de los estándares del Sistema de Gestión de Calidad, promoviendo y desarrollando la conciencia del personal para que contribuyan al seguimiento y la eficacia del sistema a través de la mejora continua y del mejoramiento de los procesos que se encuentran dentro del alcance establecido para mantener el Sistema de Gestión de la Calidad certificado.

Estamos buscando un/a representante de servicio al cliente para nuestro call center de nivel de entrada en la industria minorista. El/la candidato/a ideal debe tener excelentes habilidades de comunicación y estar dispuesto/a a trabajar en un entorno de ritmo rápido.